Customer support intern (Linux)

Trainee, Full-time · Maria01 (Helsinki)

About

Imagine a future where everyone has instant, low-cost access to intelligence. We’re building a fully featured European AI cloud - with everything one needs to train, experiment with, and deploy AI models. In addition, our GPUs run on 100% renewable energy.

We’re ambitious, curious, and gutsy doers. We practice a low hierarchy across the company and high morale in our teams. We’ve already achieved a lot, yet we’re only getting started. Now it’s your chance to join the ride. We offer more than just the job - we offer a career-defining opportunity to be part of building something big!

Responsibilities:

Reinstall and update operating systems
Support customers with basic requests (e.g., password resets, troubleshooting)
Investigate and resolve technical issues with guidance from senior team members
Learn about networking (TCP/IP, DNS, etc.) and apply it in real cases

Qualifications:

Basic experience with the Linux command line
Ability to follow instructions carefully and learn fast
Clear communication skills — including explaining technical issues to non-technical users
Bonus: experience in customer support at a web hosting or internet provider, or similar

Who you are

You might have some customer support or IT helpdesk background (6+ months is already great)
Or you’re a Linux enthusiast eager to gain real-world experience
You’re practical, reliable, and motivated to build your career in tech

What we offer:

Paid internship.
Flexible work environment.
Opportunity to engage with and contribute to cutting-edge technologies.
Growth in a mission-driven company.
* The duration of an internship is 3 months.

Application deadline:

How to Apply:
If you are eager to gain practical experience and contribute to a dynamic team, we would love to hear from you! Please apply with your CV & Cover letter.
Application Deadline: 1.10.2025
Join us and take the first step towards a rewarding career in IT! Start your career in tech support with a strong Linux foundation.

Assessment Process:

Introduction chat with the TA Partner (20-30 mins): Learn more about DataCrunch and share your career aspirations.
Technical assignment.
Interview with hiring manager.
Final interview (30 mins) with CTO.

Want to stand out? Applications with a cover letter will be considered first.

Apply for this job

We are looking forward to hearing from you!

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