Customer Support Intern (Managed Services)

Trainee, Full-time · Maria01 (Helsinki)

Imagine a future where everyone has instant, low-cost access to intelligence. We’re building a fully featured European AI cloud - with everything one needs to train, experiment with, and deploy AI models. In addition, our GPUs run on 100% renewable energy.

We’re ambitious, curious, and gutsy doers. We practice a low hierarchy across the company and high morale in our teams. We’ve already achieved a lot, yet we’re only getting started. Now it’s your chance to join the ride. We offer more than just the job - we offer a career-defining opportunity to be part of building something big!

As a cherry on top, we’ve recently raised $64M in Series A and are ready to reach new heights.

Why you don’t want to miss this opportunity

Paid internship with the possibility of continuation as a permanent role.
Our operations are profitable, in addition to fast growth.
You’ll be an integral part of the small yet mighty team of 59, challenging the status quo to positively impact the lives of many people.
27 nationalities in total, with 6 different ones in the management team.
We foster a community-like atmosphere: we often enjoy each other’s company after work, e.g., munching BBQ made by Ruben, our CEO by day and master chef by night.

Practicalities

On-site mode: This role requires presence in our Kamppi office ideally 5 days per week. Don’t worry, you won’t be alone or hangry there.
Level of expertise: Entry-level.
Duration: 3 months.

Your responsibilities

Acting as first-line support for customer queries on our products
Troubleshooting customer container deployments.
Monitoring server performance, removing problematic servers, and troubleshooting issues.

Your key competencies

Containers & management – Kubernetes, Docker Compose, Portainer, or similar.
Linux – do you run a homelab or a personal server?
Coding & automation – shell scripting, small automations.
Any experience in the ML field – hobby projects are valid here.
Any technical support experience.
Engineering mindset.
Curiosity and motivation to learn.
Interest in the ML field is a plus.

How the process looks like

1. Introduction chat with the TA Partner (20-30 mins): Learn more about DataCrunch and share your career aspirations.
2. Interview with hiring manager.
3. Final interview (30 mins) with CTO.

Application deadline:

Apply no later than 6 October 2025.

Please submit your application through our Careers page. We don’t accept applications sent by mail.

Want to stand out? Applications with a cover letter will be considered first.

Apply for this job

We are looking forward to hearing from you!

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